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Latest ticket information:
Ticketek is the authorised ticketing agent for the Brisbane Entertainment Centre. To purchase tickets;
For all other ticketing enquiries please contact the Ticketek Call Centre or complete an online enquiry.
VENUE TICKET COLLECTION
The Ticketek Box Office located at the Centre is open for ticket collection on the event day only, usually 2 hours prior to the start time of the event. For exact opening times please refer to the Event Specific Information page or contact the Centre on (07) 3265 8111.
Purchaser Pick Up: As a part of the terms of sale, the only person authorised to collect pre-paid tickets is the credit/debit card holder. The credit/debit card holder must present the credit/debit card that was used to purchase the tickets, valid photo identification and a valid concession card or proof of entitlement (for concession tickets only).
LOST OR STOLEN TICKETS
If you have lost your tickets or they have not arrived in the mail you must contact the Ticketek Call Centre. Please note that there maybe no replacement for General Admission tickets.
When contacting Ticketek about lost or stolen tickets please ensure you have;
- Your My Ticketek account number
- Details of the event you are attending including name, date, time and venue
- An explanation of the circumstances
Only the credit/debit card holder is entitled to collect replacement tickets upon presentation of their credit/debit card used to make the booking, sufficient photo identification and their My Ticketek account number.
CONDITIONS OF ENTRY
All patrons must have a valid ticket to gain entry into the Main Arena. For all family and children's events, you will need to check the event page for any specific information surrounding age restrictions prior to purchasing.