IMPORTANT TICKETING INFORMATION

Ticketek is the authorised ticketing partner of the Brisbane Entertainment Centre

PURCHASING TICKETS 

Tickets for events held at the Brisbane Entertainment Centre can be purchased; 

If you require Wheelchair or Special Access Seating, please click here>>

TICKET COLLECTION 

Venue Ticketek Box Office 

The Ticketek Box Office is located on outside of the Main Courtyard fenceline (Lakeside entry). The Box Office is open for ticket collections approximately two hours prior to the scheduled event start time. For more accurate timings please refer to the Event Specific Information page or contact the Centre on (07) 3265 8111 closer to the event day. 

To collect prepaid tickets please ensure you; 

  • Are the Ticketek Account Holder
  • Have your credit/debit card used to make the booking
  • Valid Photo identification.

Mobile & Print-At-Home ezyTickets 

At the time of booking, you will be offered alternate methods to receive your tickets. If you have chosen Mobile or Print-At-Home ezyTickets, please refer to our handy tips below;

Mobile Ticket Holders >>>        Print-At-Home ezyTickets Ticket Holders >>> 

 

LOST OR STOLEN TICKETS 

If you have lost your ticket/s or they have not arrived in the mail, please report it as soon as possible by phoning Ticketek on 132 849 or online via the Ticketek Help Page

When contacting Ticketek about lost or stolen tickets please ensure you have; 

  • Your My Ticketek account number 
  • Details of the event you are attending including name, date, time and venue 
  • An explanation of the circumstances 
  • The credit/debit card used to make the original booking

Only the original Ticketek Account Holder who purchased the tickets is entitled to request replacement tickets. 

CONDITIONS OF ENTRY 

All patrons must have a valid ticket to gain entry into the Centre. For all family and children's events, you will need to check the event page for any specific information surrounding age restrictions prior to purchasing.

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The Brisbane Entertainment Centre is a venue of Queensland Government - Stadiums Queensland and proudly managed by AEG Ogden