General Information & Services A-Z
There are numerous accommodation options in the vicinity of the Brisbane Entertainment Centre.
The local areas are Brisbane Airport, Carseldine, Boondall, Taigum, Chermside.
ATM's are located opposite Door 4 and 11 in the Main Concourse (Level 2) and the Sports Centre Foyer (Level 1).
Please click here for detailed information regarding car parking.
Children 2 years of age and older require a ticket to enter the Arena and must occupy their ticketed seat. Please note that some shows (especially those intended for children) will have a different age policy. Please see the specific event page for further information.
For each event, the Centre operates a free cloak room. Locations are subject to change for each event. Please ask our friendly staff if you require the cloak room service.
All guests in attendance are required to be fully dressed and wear shoes at all times for their own safety. The Brisbane Entertainment Centre Management reserves the right to deny entry to guests wearing clothing items displaying offensive text and/or images.
Earplugs are available for purchase at all Candy Bars.
First Aid Rooms
The First Aid rooms are located opposite Doors 3 and 12 on the Main Concourse (Level 2) and an additional room on Level 1. St John's Ambulance is engaged for all public events. The number of rooms in operation varies with each event, please ask any staff member for directions to the closest first aid room.
The distribution of promotional items, flyers, or printed materials is not permitted without written permission from the Brisbane Entertainment Centre and/or its Hirers. The sampling and distribution of products is prohibited.
All lost property is held at the Venue's security office, location in Administration (level 1).
Items not collected at the end of the event are treated as lost property.
Merchandise is available for most events. Credit card and EFTPOS facilities are available in each Merchandise outlet.
A Parents Room is located on the Main Concourse (Level 2) opposite Door 8.
Please click here for detailed information on public transport.
The Brisbane Entertainment Centre is a non-smoking venue and smoking within the venue is prohibited. A designated smoking area is available for all events. Cigarettes, matches and lighters are not available for sale.
Male and female toilets are located throughout the venue, including disabled toilets.